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                          An EcoPlanet Internet Store
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natural and organic living




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 Resources:

Dog Fun Directory  - the original online dog park directory.
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Luxury Organic Cotton Rugs

Dalla Terra Sofa - hemp sofa, arm chair, loveseat, and ottoman
Natural Riverstone Vases

Animal Shaped Eye Pillows And Neck & Back Pillows Made Out Of Organic Cotton Fabric And Filled With Herbs.

Shipping Details

Customers are responsible for shipping charges.

Shipping Charges Chart
(For shipments within the contiguous US only.)
  • Please see the Mail/Fax form to see general shipping charges chart. Some larger/extra heavy items have an additional charge or require an approval of a freight quote by customer prior to processing. This is stated with the item.
Actual Freight Charges are charged for the following items below:
  • Mattresses (one way discounts may apply for certain mattresses only), flooring products, cork products, sofas, chairs, ottomans, tables, refrigerators, wall coatings, hemp bed frame, etc. For a mattress freight quote, please click here. For a freight quote on other items in this list, please email the details to us. Include the item name, description, size, quantity, and the city, state and zip code that it would be going to.
     
  • Actual freight charges are charged for orders outside the contiguous United States, including Hawaii and Alaska, and for shipments to other countries. For a freight quote, please email the details to us. Include the item name, description, size, quantity, and the city, state and zip code that it would be going to.

 

 Important Notes:
 
  • If the freight totals on the shopping cart or order form are incorrect, we reserve the right to correct it. The online shopping cart was not designed to handle different shipping options (meaning ordering items that are charged actual freight charges and items that use the shipping chart in the same order), so the correct shipping costs will be adjusted after the order has been placed. 
     
  • Shipments outside of the United States may have a Value Added Tax (VAT) and/or duties based on the value of my purchase that would be charged by the country it is going to. It is the customers personal responsibility to pay said taxes and/or duties. These are not included in our shipping charges.

 

 

All products are made to order, meaning they are created after they have been ordered. We generally do not keep an inventory of already produced goods in the warehouse. All orders are shipped out as soon as possible in the order that they are received. 

Delivery Estimates
Products  
MADE TO ORDER Bedding, Mattresses & Box Springs, & Furniture Please go to the following web page for estimates.

All mattresses and bedding are shipped from California. Maple furniture is shipped from Oregon. Shipping charges are for the contiguous US Shipments only. Alaska, Hawaii, Puerto Rico, Guam, and Foreign orders may be more.

Pillows, Bedding, Baby Mattresses, & Layered Beds:

We ship the above items by United Parcel Service most of the time. A shipping charge is added to the total of the order prior to shipment. Most orders take 3-10 working days to arrive after they have been shipped. This does not include the time it takes to manufacture the products. Shipping charts are for shipping within the US, shipping internationally is extra. This is paid at the time the merchandise is paid for. 

Maple Furniture

We have tried to make this as simple as possible. So we only charge an additional 10% shipping charge to most areas of the United States, other areas may be additional. The furniture is shipped by freight and UPS, depending on what the order contains and where it will be going. This is paid for at the time the merchandise is paid for. Large items are shipped to the curb. Smaller item orders are shipped by UPS whenever possible are shipped to the door.

Shipping Mattresses, Box Springs, and Sets:

The Customer is responsible for ANY additional charges. Prices are subject to change without notice. EcoPlanet does not have any control over when shipping companies change their rates but we do try to keep the shipping charges down to a minimum. For a shipping quote, please tell us the City, State, Zip Code, and products with the sizes that you are interested in. Any shipping quotes can change 5-7%. We contact several freight companies to find the most inexpensive shipping charges. Payments of shipping can be prepaid or due at time of delivery, depending on the shipping company. It usually costs between $100-$550 (Non-US shipping may be more), depending on how far it will be shipped and how heavy and large the items are. Twin to King sized mattresses are shipped in crates. Please read our Freight Policy to learn how to accept and/or decline the shipment.

Freight Collect: This is the most common way for our mattresses to be shipped. The customer pays for the actual shipping costs to the delivery company at the time the shipment is received. The items are shipped out and the delivery company will set up a time to deliver it to your home. They usually deliver it to the curb. No set up is available.

For a freight quote, please email us for details with the shipping address, product description, and sizes.

Another Option: If you don't mind paying for the bed to be set up, what we can do is have the freight company ship it to their nearest terminal and then you can find a local furniture delivery company deliver it from the terminal to your home and have them set it up. If you want to do this, please let us know ahead of time so that we can set up delivery to the terminal instead of your home. The benefit of this is that the local furniture delivery company can bring the bed into your home and set it up.

Home delivery and set-up service is also available for the mattresses and sets only. It costs more to ship this way. With this service, they ship it and deliver it into your home. Then they set it up. We recommend this option only if you don't have any other options. If you are interested in having your order delivered by this method, please ask us for a Home Delivery Freight Quote for your order.

Sales Tax. We are a Nevada based corporation, and many of our products are shipped out of California. Orders shipped to California must pay sales tax.


 

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