Mattress Freight Quote Form: Customers are
responsible for shipping charges. Customers are responsible
for all shipping charges (one-way discounts on mattresses
may apply for certain mattresses.)
Custom Mattress Form:
It does cost more to make custom made items than our items
listed on this site. When determining the custom size of a
mattress, please make sure that there is room for error so
that the mattress will not be larger than the frame.
Mattresses are made by hand and the actual size can vary by
1" from the sizes that you send us.
30
DAY MATTRESS COMFORT EXCHANGE POLICY:
Mattresses,
except custom and layered mattresses, come with a 30 day
comfort exchange policy.
Mattress
Warranty information. All of our mattresses are
handmade and can vary up to 1" in size. We do not
warranty allergies. On bedding products, we are unable to
accept a return on bedding products once they have been
used.
We do not
warranty allergies. Customers are responsible for all
shipping charges (one way discounts on mattresses may apply
for certain mattresses.)
Freight Policy: Whenever signing for freight, always
sign "SUBJECT TO INSPECTION" above your signature.
Mattresses
(with the exception of the organic cotton innerspring
mattress which requires a doctor's prescription) are fully
certified by 3rd party testing and they exceed the
requirements of the federal law 16CFR1633 without using a
synthetic fire barrier. The law went into go into effect on
January 2008.
