An EcoPlanet Internet Store friendly living! tm       View Shopping Cart

Click to Create MyGiftList!


Luxury Organic Cotton Rugs

Green America Gold Certified Business

Electronic Commerce



FAQ: Mattresses

  1. What is the difference between a natural mattress and a synthetic mattress?  
  2. Choosing the Firmness
  3. Feeling of a coil system versus a latex system. In general, a coil system pushes up against the body for support and a latex system conforms to your body and has a much denser feeling.
  4. 100% Natural Latex Mattress: FAQ
  5. Warranty Information & 30 Day Comfort Exchange Policy
  6. My Partner moves around a lot. The best mattresses to minimize the movement of a bed is our 100% Natural Latex Mattresses. If you prefer a coil mattress, then the Natural Aurora mattress would be the best choice. Otherwise, the Natural Latex would be the best choice.
  7. Which foundation should I choose? That depends on your preference and what type of bed you are choosing. But in general, here are some typical guidelines: 
    • Standard Foundation: It is a wooden boxed foundation covered with fabric. It has no springs and is the firmest and most inexpensive choice (7" thick"). This option is good to help minimize movement and is most commonly used with latex mattresses.
    • Box springs: The box springs have the more give (7" thick) and is primarily used with innerspring mattresses.
    • Coil On Coil: For our Natural Aurora and Aurora, we have designed a box spring that is pure luxury, using the same innerspring as in our organic cotton and pure grow wool mattresses. 
  8. Can I get one Custom Made? If you don't see the exact mattress or bed set that you are looking for, we do make custom beds as well. If you would like more information, please send information regarding what you are looking for in a bed and what your primary concerns are. Please Contact Us Here with all of the details on what you are looking for, including type of mattress, size, and whether you need just a mattress or a set. Thank you. 
  9. What is the height of the mattresses? Most of our mattresses are handmade and the height of the mattress will vary between 7 1/2" - 8". The exception to this is our Natural Aurora mattress which is 11" - 12".
  10. How long will it take for me to get my mattress? Please see shipping information. 
  11. Do they need to be turned over?  All  beds should be be turned over. The all natural beds need to be turned over every couple of weeks for the first couple of months and then every other month after that. However, with our Latex, Aurora, and Natural Aurora Mattresses, we recommend that you turn them over only once or twice a year. Instruction on turning over a mattress.
  12. Do your mattresses have ventilation holes? No. Ventilation holes are normally used on synthetic mattresses. Mattresses that are truly 100% natural breathe all over so ventilation holes are are not helpful with 100% natural mattresses.
  13. Can you sit on the side of your mattresses? First of all, our mattresses are designed for laying down. If you find a mattress that was designed to sit, then there is probably something wrong with it. However, even though our mattresses were designed to lay on, you can sit on the edge of any of our mattresses. The most comfortable mattresses for sitting on the edge are our Organic Cotton and Pure grow wool Mattresses, Hemp Mattresses, and Cotton Mattresses. 
  14. Our Conventional Cotton Mattresses use Borate powder (boric acid) as a flame retardant. Is this toxic?

      Boric treated cotton (with 10 to 14 percent boric acid by weight) passes FR 1647, the Federal Flammability Standard also called the cigarette smolder test.

    The study, done by Intertox, Inc. of Seattle, WA, presents conclusive proof that boric acid, under the specific trade name Boron#10TM, which is sodium polyborate, is not toxic. The studies tested to look for adverse health effects on the The test showed that it has a toxicity level similar to table salt.

    The report states, "Four of the six studies reviewed indicate no observed adverse health effects from exposure of the test animals to the Boron#10
    TM added to cotton batting." Richard Pleus, the author of the report also stated that in an oral toxicity study a benchmark toxicity measure, LD50, for the product Boron#10TM was successfully established.

    Many boron compounds exists naturally throughout our environment, including fruits, vegetables, and water which are digested daily in small amounts by humans.

    This report, A Review of General Acute Toxicity Studies of Boron#10TM in Cotton-Based Batting Product, is available by sending a letter of request and a 9" x 12" SASE to:
    Mr. Jim Blasius, Incide Technologies, Inc.,
    50 N 41st Avenue, Phoenix, AZ 85009.-Editor

    (Excerpt from Futon Life, Summer 1998)

    Borate powder is used only on our Conventional Cotton Mattresses.

  15. How should I dispose of my old mattress? We recommend that you contact you local Salvation Army and ask them if they would pick up your old mattress for you. Some customers have found additional local charities that would also like you to donate your old mattress to them - missions, homeless shelters, abused families, foster care, etc. You may also be able to find a place that will take your mattress here: Earth911




EcoChoices Natural Living Store


FAQ | About EcoChoices | Ordering Information | Foreign Orders (Non US) | Pricing Changes  |  Privacy Policy  |

|Email: CONTACT US | View Cart | Gift Certificates |


EcoPlanet - EcoChoices Natural Living Store copyright 1997-2019. All rights reserved | Disclaimer | Products